For Gas Fireplace Service in the Ozarks, Call Ozark Stove & Chimney

Recently, you’ve noticed your gas fireplace system isn’t operating as effectively as it once was. The logs seem to be cracking and a bit dirty, the flame is not glowing as brightly, and the heat production seems to be diminishing. You’ve checked out the system and consulted the internet, but you can’t seem to discern the root of the issue. So, you type “gas fireplace service near me,” hoping for some professional assistance. …and fortunately that led you here, to us!

If any of this sounds familiar, and you live in or around Southwest Missouri or Northwest Arkansas, Ozark Stove & Chimney have just the technicians for the job. Our Chimney Safety Institute of America (CSIA)-trained chimney sweeps are not only knowledgeable and friendly, but experienced, too. From traditional masonry chimney maintenance to gas fireplace and stove service, Ozark Stove & Chimney does it all.

If your gas fireplace is acting up, or you’re in need of some other chimney repair service, give us a call to set something up or book an appointment right here online. We look forward to helping you get back to those peaceful family nights as soon as possible.

What Gas Fireplace Services Do We Provide?

Aside from chimney cleanings and annual inspections, what else do we keep an eye out for?

  • Pilot light/assembly maintenance or replacement, including electronic ignition systems
  • Troubleshoot gas connectivity issues
  • Replace faulty, poor quality gas hoses and connections to ensure there are no ruptures or leaks
  • Convert fuel source
  • Take apart the system to diagnose any cause of poor performance or strange behavior

Have a question about your gas fireplace that we didn’t go over? Give us a call at 417-201-6585 or fill out our online contact form and ask away. At Ozark Stove & Chimney, no question is too big or too little. We’re qualified to handle it all.

How Do You Clean & Service a Gas Fireplace?

We thought you’d never ask! Though the process is fairly straightforward, it’s important to leave all the dirty work to the professionals like us. It’s so much easier (and quicker) to have someone who knows what they’re doing clean and service your gas fireplace correctly the first time rather than attempting a potentially dangerous DIY that only causes more damage in the long run.

So, what does the process look like? What is involved in a gas fireplace cleaning?

  1. After first turning off the gas connection, we disassemble your unit. We remove the glass panels and any mesh or metal screens or curtains to make sure we have full access to the internal and fire-producing components.
  2. We then brush off and remove any dirt, soot, dust, or other debris from the logs or surrounding media (like stones or lava rocks that sit underneath the logs), and then wipe down the entire firebox. We will also look carefully for and remove any spider or cobwebs with a HEPA vacuum. During this initial cleaning and brushing process, we carefully inspect each log and internal component for any burns, cracks, or holes that may require replacement. This is also when we check on the gas valves and burning apparatus/pilot light to ensure there is nothing clogging the gas flow.
  3. While everything is still disassembled, we inspect the system for clogs or signs of damage or deterioration. This includes the system’s blower, the CO detector, the thermocouple (the probe that monitors temperature and controls the gas valve connection), the thermopile (the device that converts thermal energy to electric), and both the thermostat and remote to ensure there are no connectivity issues.
  4. Before putting everything back together, we clean off and wipe down all the doors, panels, mesh curtains, and any other safety or decorative elements. If your system is vented then we sweep, vacuum, and inspect the vent or chimney internally and externally. This serves two purposes: it makes your fireplace look spanking new, and it ensures that there is no remaining dust or debris that could burn or cause issues when the system is reassembled and once again turned on.
  5. Once everything has been properly wiped down and freed of soot and dust, we reassemble the fireplace to its manufactured guidelines. Throughout this cleaning process, we also make note of any elements that may need to be repaired or replaced and will always keep our customers in the loop, so they can make the most informed decisions moving forward.

What Is the Most Common Problem with Gas Fireplaces?

Aside from little blips here and there that might come from poor installation or improper operation, the most common problem homeowners find with gas fireplaces has to do with the pilot light or electronic ignition.

What’s the Difference Between a Gas Fireplace, Gas Logs & a Gas Insert?

First things first, let’s go over the differences between the various forms of gas-fueled flame production. Gas logs, gas fireplaces, and gas inserts are terms often used interchangeably, but do they all really describe the same system?

No, not exactly. While they are “the same” in that they utilize some connection to a gas line to produce flames reminiscent of wood-fueled fire, all of these systems are, in fact, different. The breakdown looks like this:

  • Gas inserts are a great choice for when a homeowner who already has a wood-burning chimney/fireplace system wants to convert to gas, but continue to utilize their existing chimney. That’s where these appliances get their name. They are literally inserted into the current fireplace. This means that they have to meet the specific dimensions and requirements of the space they’re being fit into, which usually means the installation process is a bit more involved. However, they also tend to have the highest heat efficiency output and have a variety of decorative trim options.
  • Gas fireplaces look very similar to inserts in that they both appear as fully contained fireplace systems. But where an insert is installed directly into an existing fireplace, a gas fireplace can be placed nearly anywhere. These can be vented through a piping system connected to the outside of your home through the wall, or they can be ventless, where the combustion air circulates back into the home – and because of this, they have a lot of flexibility in terms of setup. These systems will usually be easier to install since they only require open space on a wall or ceiling.
  • Gas logs, unlike its other two gas-fueled counterparts, are exactly what they sound like – logs made from ceramic, cement, or some other refractory material that utilize gas to produce flames as a replacement for wood. Gas logs are an excellent option if you’re interested in the aesthetics of a fireplace (and you already have an existing masonry or prefabricated fireplace), but don’t want to deal with all that goes into maintaining a wood-burning fireplace. Of the three, these are also the most inexpensive to invest in.

As far as which one is “better” or “the best,” it’s really up to you, the homeowner, to weigh the pros and cons of each and decide what model best fits your needs and preferences.

Looking for a switch, but find yourself having a hard time determining the best option? Set up an appointment with someone from Ozark Stove & Chimney and one of our industry professionals would be happy to help you navigate your shopping.

What Is the Lifespan of a Gas Fireplace?

Provided your gas fireplace was installed correctly, you operate it according to the manufacturer’s instructions, and keep up an annual inspection and maintenance schedule, your system can last for a few decades.

However, if you neglect to keep up with regular inspections, continue operating it when it’s acting strange (and not in accordance with the guidelines), and attempt DIY fixes when you should call a pro, it’s possible that its lifespan could be significantly shortened.

It’s a common misconception that because gas fireplaces don’t involve the manual labor of collecting, stacking, and burning wood (that results in visible smoke wafting up a chimney), they don’t need to be checked up on. Not having your gas fireplace serviced at least once a year is a surefire way to shave off years that you might have otherwise continued to enjoy your appliance, so be sure to book your next service with us soon.

Do Gas Fireplaces Need Routine Maintenance?

Yes, they absolutely do. Just because gas fireplaces are entirely self-contained does not mean that they don’t require a little maintenance and attention sometimes. Even when everything appears to be in order and up to snuff, it’s always a good idea to have a professional come inspect the system once a year, just in case there is anything behind the scenes that might affect your system’s performance down the line.

Besides, fire can be dangerous if not operated properly, and we are always of the mind that it is way better to be proactive and safe, rather than reactive and sorry.

How often do gas fireplaces need to be serviced?

Well, ultimately, this depends, but according to the Chimney Safety Institute of America (CSIA), National Fire Protection Association (NFPA), and the appliance’s manufacturer, at least once a year and preferably before the start of the burning season. This just ensures that every year, before you settle into the cooler weather and begin to use your fireplace regularly, you can rest assured knowing everything is functioning optimally, safely, and the way it was designed.

This is beneficial in two ways: it gives you peace of mind knowing that your gas system is safe to operate, and it also can save you money in the long run. How? By identifying and repairing any existing issues that might have been otherwise exacerbated through routine use.

How Much Does It Cost To Maintain a Gas Fireplace?

Without knowing the exact dimensions, model, amount of time used, and other factors and specifications, it’s hard to know. Here are just a few of the things that play into the maintenance costs of a gas fireplace:

  • The type of gas fireplace. Is it an insert utilizing an existing chimney or is it a fireplace installed into a wall that uses vents directly to the outside? Perhaps it is a ventless model and thus does not produce the same level of exhaust? Where and how the system releases its fumes affects the overall price you’ll pay when it comes time for your annual service. A traditional chimney is going to naturally have more surface area to sweep (and potentially suffer more damage or deterioration) than a gas fireplace without one.
  • The type of fuel you burn. Whether or not you choose to burn propane or natural gas will ultimately impact your overall costs. There are benefits and drawbacks to each, but both are usually more cost effective than other fuel sources.
  • The space you’re trying to heat. The bigger the room you’re trying to heat with one appliance, the more fuel you’ll use – and the more fuel you use, the more money you’re spending on that fuel.
  • How much you use your fireplace and where you live. Here in the Ozarks, many people only operate their fireplace systems a few months out of the year as opposed to someone living on the opposite end of the country, who might use their gas system nearly all year round.

Curious about your existing gas fireplace or gas log set and how much you are/should be spending on its maintenance? Give us a call at 417-201-6585 or reach out to us online, and we’ll be happy to talk you through expectations and ownership of gas fireplace systems.

How Do I Know if My Gas Fireplace Needs Cleaning?

If you’ve had your gas fireplace for several years, you’re likely to notice signs of normal use:

  • The glass covering the firebox looks cloudy or a little dirty
  • There seems to be buildup on the logs; they appear a little dull and dingy
  • The gas ignition is not sparking a flame
  • Weird odors are coming from your fireplace
  • The system is just not operating as effectively as it once was
  • It’s been right around or over a year since your last fireplace/chimney cleaning
Gas Logs

Sometimes, it can be hard to visually tell whether or not your system is due for service. In these instances, we always recommend contacting your local chimney service company to come out and take a look. Fortunately for homeowners in Greene County, Benton County, and more, Ozark Stove & Chimney are the experts you can trust to service your gas fireplace and ensure that everything is all set and suitable for operation.

Why is it important for my gas fireplace to be cleaned?

In the same way that it is vital to change out the filter on your air conditioning unit or perform regular smoke/fire detectors tests, keeping your gas fireplace clean will not only optimize its performance in the short term, but also help prevent any issues down the line. Fire is dangerous in and of itself – especially when burning inside of your home – so it makes sense then to verify that all the fireplace’s components are clean and free of debris before lighting up the system for the season.

Without proper chimney cleaning and servicing, you could be risking increased exposure to carbon monoxide and other dangerous fumes and gases, the overall performance and efficiency of your system could be severely compromised, and you could end up doling out extensive amounts of money in wasted fuel costs or to repair an issue that could have otherwise been avoided.

If you made the investment to install a gas fireplace or gas log set, you also signed on for the maintenance involved and believe us, staying on top of things is always better than the regret and frustration of falling behind. Call us or reach out online to set an appointment.

A small part of the larger ignition system, the ignitor pilot light is, like the name suggests, the leader in generating a gas fireplace’s flames. Depending on the specific type of gas fireplace you have, the pilot light is either a traditional standing pilot or an electronic intermittent pilot ignition (IPI).

  • The traditional standing pilot is known for its reliability and gets its name from the constant flame it provides when the system is turned on, but not specifically in active operation. Many older gas fireplaces will utilize this type of pilot because of the ease and efficiency associated with starting up a fire. One of the only drawbacks is that, because the pilot requires gas to maintain its everlasting flame, you’ll be burning fuel even when there is no fire in the box.
  • Many newer gas fireplaces feature an intermittent pilot ignition (IPI) which, thanks to technology, is able to signal the main burner when to ignite. Between the two, IPIs are more efficient simply because they don’t require a constant supply of fuel in order to start up the whole system, which means that all the fuel that is utilized will transfer directly to the heat output.
Gas Fireplace

Occasionally, homeowners will find that either their pilot light will not spark at all or will light momentarily before immediately extinguishing. If the gas valve is turned on and the pilot looks clear of any dust and debris, this likely means you need a replacement. Even if you stay up to date on your preventive maintenance, sometimes things happen that require you to put in a little extra TLC in order to preserve its integrity and enjoy your fireplace or log set.

Another common problem with gas fireplace systems has to do with ventilation. If your fire does not have a clear pathway to release the exhaust and toxic fumes produced during combustion, the harmful exhaust vapors may become trapped in your home. Clogged vents can also cause unpleasant odors and affect the overall efficiency if the system is not able to pull in air for combustion.

Whether your gas fireplace operates with a traditional pilot or an IPI system or you fear you might have an issue in your venting, you can trust Ozark Stove & Chimney to inspect, diagnose, and service your fireplace so you can continue to bask in the warm glow of your home fire. Book online by clicking here, or give us a ring at 417-201-6585 to learn more about us and how we can help you.

Ready to book your next appointment? Call or reach out online now.

How Much Does it Cost To Fix a Pilot Light on a Gas Fireplace?

While this largely depends on the system you have, its condition, and its age, among other factors, fixing or replacing a pilot light is a rather simple task. However, there is no “one size fits all” or even finite range when it comes to the price.

Not only is cost affected by the type of pilot light your system utilizes, but also the ease with which one of our technicians can acquire it. We have the most common sizes and models in stock, but we can’t guarantee that we’ll have the one you need. If you know your gas fireplace needs a new pilot, reach out to someone from our team and tell them what fireplace system you have. We can check out our stock and our other resources to get you the pilot that you need.

Can You Replace a Gas Insert Yourself?

Technically? Sure. Should you? Absolutely not. We do not ever recommend a homeowner to complete any sort of chimney or fireplace-related DIY simple because of the associated dangers.

While gas fireplaces can be operationally “safer” than those that are wood-burning, that doesn’t mean the installation and setup is easy or safe to complete without proper training. Every gas-fueled appliance requires a deep understanding of how to work with gas safely – in particular, how to properly connect the gas lines to the valves and ensure there are no leaks or obstructions that would compromise the safety of the entire fireplace system. We’ll also be certain to adhere the proper combustible clearance requirements.

Not to mention, working with a professional chimney service company, like ours, ensures that you save money in the long run. You don’t have to worry about the chimney repair or replacement costs that could come from a hasty and unprofessional installation.

Ready To Schedule a Service for Your Gas Fireplace or Log Set? Trust Us To Get the Job Done Right

Is your gas fireplace or insert acting up and not working the way you think it should? Does it seem to be time for a chimney repair? Rather than losing hours of your time scouring the internet for answers and solutions, call Ozark Stove & Chimney at 417-739-0715 – or reach out online – from the start to come check it out. See for yourself why homeowners in Greene County, MO, Benton County, AR, and many other counties in the surrounding area trust no one but us for all their gas fireplace service needs and questions.

We look forward to hearing what we can do for you, too.


Have you had your dryer vents cleaned recently? Ever? Schedule an appointment to get it done when you book your chimney sweeping. . . two birds with one stone, right?